OUR HASSLE-FREE RETURN POLICY!
Buy the products you see on Home Linen Collections and set your mind at ease. Not happy? Just return it within 30 days for a full refund.**
We believe in complete customer satisfaction. We take great pride in the quality and workmanship of our products and are confident that upon receipt of your purchase, you will find it completely matches your expectations. If, however, you decide to return your purchase, we will gladly refund, replace, or exchange any unused item within 30 days from the order date. Any product that has been used by the customer upon receipt it is non returnable. All items must be returned in original condition with our tag attached.
Upon Receipt of Product:
Please make sure to inspect your product as soon as you receive it. Before removing any tags or factory tape, check over the product for any blemishes or irregularities.
To Apply for a FREE Return or Exchange***:
- All you need to do is Start A Hassle-Free Return where you will be asked your order number and your zip code.
- On the next screen, you will be asked the reason for the return, the number of items being returned, and the name of the item being returned.
- On the last screen, you will get a return label and Return Manufacturer Authorization (RMA) number.
- Use the return label to return the products to our facility.
- Simply drop off the package at your local post office and the package will be returned to us.
- When we receive the product, your credit card will be refunded or an exchange will be made. Credits may take up to 10 days to process.
Please note, all returns MUST have a Return Manufacturer Authorization and instructions prior to return. Only one return label will be provided per order.
**A restocking fee in the amount of 10% will be charged on any items returned for orders larger than $150.00, and 15% will be charged on any items returned for orders larger than $250.00. Totals before any coupons or discounts will be used to determine Order Total value.
***Unfortunately, we are unable to offer free return shipping outside of the continental United States (This includes International orders, such as from Canada & Mexico, and US territories).